Collaborating with outside parties
We occasionally need to enlist the help of outside service providers to do particular tasks for us. All information provided to them is done so to support the services they offer. With third-party service providers, a stringent confidentiality agreement will be signed. The transfer of data will be strictly encrypted at the same time.
Delivery
To ensure that your orders are delivered, we must give partners like DHL, USSF, EMS, UPS, and others your name, shipping address, email address, and phone number.
Payment
In order to process payments, we must provide your credit card information to companies that provide financial services, such as PayPal, credit card processors, and issuers. In order to lower the risk of fraud or stop users who try fraud or other unlawful activities on our site, we could share information.
Marketing
When you register, you consent to receiving promotional notifications from us. You may get email and SMS notifications about new items, promotions, special deals, and services. At any time, you may stop receiving these emails by clicking the "unsubscribe" link at the bottom of each one.
Statistics and data tracking
We may share anonymous information with third parties, including advertising partners and Google Analytics, in order for them to understand our website access statistics, such as the number of daily visitors to a specific page or the quantity of an order placed on a specific day. You recognise and agree that we may give our affiliates permission to handle your personal data only after you have signed a binding written data processing agreement.
corporate and commercial affairs
We may divulge personal information to all associated businesses. We may transmit any and all personal data to the applicable third party in the case of a merger, reorganisation, acquisition, joint venture, assignment, spin-off, transfer, sale, or disposition of all or any portion of our business, including in conjunction with any bankruptcy or similar proceedings.
How long till delivery?
The typical processing time is 1–7 business days. The time we are discussing is during a working day and might be postponed if there are any holidays.
Shipping hints:
We advise you to include the proper email address, shipping address, and cellphone number throughout the checkout process to ensure delivery success. Delivery failure brought on by a blank mobile column is not compensable. If you choose express shipping, PO Box or BFPO addresses are not permitted. You should include enough information about your address, including the flat or unit number. Justgracegirl.com will not accept responsibility for nondelivery or additional shipping costs resulting from personal issues.
Customs and Import Tax
Customs is a government organisation in charge of controlling cargo coming into a nation or area. All goods to and from a nation or area must first pass through customs. Customs clearance and payment of any applicable tariffs are always the buyer's responsibility. Nonetheless, most nations impose taxes or levies on imported items. Taxes may not always apply to items under a particular value or belonging to specific categories. Every country has a separate set of regulations. Regrettably, there is no way for us to be aware of all of the laws, codes, procedures, systems, paperwork, cultures, traditions, practises, loopholes, schemes, and rulings that exist in every single nation.
Hence, we are unable to and will not provide advice regarding taxes in your nation. It is your duty as the customer to research such information before placing your order. If import taxes, supplementary tariffs, or sales taxes are due, you must pay them to the courier when you get the delivery (s). This cannot be calculated for you by us or be paid in advance. Make sure the recipient is informed of the potential for paying taxes when receiving the items if you are drop-shipping or delivering them as a gift.
Refund and Exchange:
We really hope you enjoy your purchase! But, we gladly accept returns for the majority of things in brand-new condition within 15 days of delivery if you aren't completely happy with the items you got. Please be aware that, unless the original items are flawed, the purchaser is responsible for paying the shipping costs.
Return Policy
Please get in touch with customer service and let them know the item(s) and why you want to return them. If there are difficulties with the quality of the item, do include pictures why you want to return them. If there are difficulties with the quality of the item, do include pictures. Please send your item(s) back using the return instructions provided by our customer support staff. The appropriate refund will be applied in accordance with your communications with our support team to the original payment account or credit card within three to five days after our warehouse has received your item(s) and accepted your request.
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