Prices and other details regarding the goods and services advertised on the website are subject to change.
The pricing, specifications, features, and other information about the goods and services mentioned or shown on the website are subject to change at any moment without prior notice (including after you have submitted your order). We retain the right to rescind any stated offers and to correct any errors, inaccuracies, or omissions, and we'll fix any mistakes we find (including after an order has been submitted). Before you place an order, we cannot confirm the price of an item. Despite our best efforts, a few of the goods on the site could have incorrect prices. If the correct price of an item is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Return/Exchange Procedures and Consumer Feedback
Your pleasure is our first priority, and we want you to have the greatest purchasing experience possible. We are aware that occasionally a product might not be exactly what you were looking for, it might not be what you needed, or it might just not match your décor. Within 30 days of delivery, you have the option to return or exchange your purchase if you're unhappy with it for any reason. Items being returned must be brand new and unused. Our return policy may not apply to all of our merchants. On the item's page, any exclusions are stated. Customised orders with bespoke materials or colours chosen are not returnable. Additionally, there are no refunds or exchanges for bedding and linens.
We deliver goods from a number of warehouses spread out across the US. Therefore, getting in touch with us is crucial so we can give you the right return warehouse address. The cost of round-trip shipping applies to all returns. Even though your purchase was marked as "Free Shipping," we'll still charge you for outbound shipping. A 25% restocking fee applies to all returns, regardless of the reason. Only an exchange for an item of equal or higher value or a store credit will result in the restocking charge being waived. Shipping fees for return trips will still be charged. Only returns in their original packaging and after being disassembled are allowed.
Missing and damaged parts
Through years of experience, we have figured out how to package our goods so that they can withstand shipping damage, how to avoid selling things that are easily damaged in transit, and how to stop working with suppliers whose damage rate is too high. Please let us know as soon as possible if something you ordered from us seems to be damaged or if any parts are missing. Without charging you more, we will do all we can to assist you in procuring any necessary replacements.
If shipped by truck freight, any suspected or actual damage
Even if the package just seems slightly damaged, note it as "Package Damaged" when you sign for delivery. You have the option to refuse delivery if the product looks seriously damaged. We'll send a replacement whenever we get that damaged box back. In order for us to prepare for that return, if you decline delivery, do let us know. If you had our goods constructed for you, be sure to carefully check the item for damage before the delivery workers leave and the boxes are thrown away. Once more, record any issues before the delivery team departs. Do not throw away the packaging if you accept a product only to find out later that it has missing or broken pieces.
If you get in touch with us right away, we'll send you the new components at no additional cost. Do not wait; most carriers only allow us to submit goods claims within 48 hours of delivery. If we are unable to repair a part, we can arrange for the carrier to pick up the item; after we have it back, we will send a replacement. Once more, any goods being returned must be in their original packaging. The product may be returned in accordance with our return policy if you decide you do not want the components or a new unit. We will pay to have an item returned to us if it is delivered damaged or if we make a mistake that cannot be fixed with new components or a full replacement.
Social media activity:
The social media icons that link to its official social media accounts have not been provided. You should be aware that trustworthy internet shops typically provide these icons to interact with clients, grow their following, and market their brand. This online store's legitimacy is questioned by the absence of such social network symbols.
Complaints from customers and deliveries:
Consumers who have made purchases from comparable online retailers have left unfavourable reviews about shipping times, customer service, and after-sales services.
Our final conclusion
The aforementioned information allows us to confirm that Chatham Furniture Outlet is a phoney internet retailer. Clicking "Here" will take you to our "Suspicious" category, where a large number of suspicious websites are listed. Clicking >HERE will also take you to our "Scams" category, where you can scroll through the various types of scams, or you can click >HERE to navigate to our home page, where you can find a number of informative articles under various categories. Feel free to leave a comment below if you have anything to say about this business. Please feel free to share this review with your relatives and friends on social media to let them know about this online retailer.
These days, a number of brand-new internet shops advertise that they provide a variety of goods at steep discounts, but most of them are frauds. Because most of these new online stores don't deliver the purchased items to their customers or deliver completely different or subpar items, it is better to avoid them or at least do some research before making a purchase from them. Some fraudulent internet retailers have even debited customers' credit cards at random and without their permission. In order to safeguard your credit card information, we advise you to alert your bank or credit card provider right away if you have ever made an errorneous transaction from a scam website.
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